Are you looking to reach out to us for suggestions, comments, or business opportunities? Find out all the details on the best way to communicate with us and which department is the best to contact us.
Speak With Our Team
Have any questions about how or why our casino rankings are the way they are? Did you spot any outdated information, or want to discuss a partnership?
Our team is always open to feedback, suggestions, and enquiries. Maintaining up-to-date and accurate information is crucial to how we operate our site. Your messages and comments can help us improve the quality and reliability of our content.
We review every enquiry directly and respond as quickly as possible.
How to Reach Us
Below you’ll find some other departments you can reach out to if you have any inquiries, suggestions, or you notice anything we can improve on.
Player Support and General Questions
For enquiries about our guides, reviews, rankings, or how we evaluate online casinos.
Report Errors or Updates
The online casino industry moves fast. Sites are constantly updating their bonus offers, terms and conditions, and payment options. The same thing applies to broken links, pages not loading, or unexpected technical issues.
If you’ve spotted any incorrect or outdated details or a part of our site not working, let us know. We’re constantly updating the page to bring you the freshest, most accurate details for Australian players, and your feedback helps.
Examples include:
- Expired promotions
- Incorrect bonus figures
- Broken links
- Technical issues
- Inaccurate payment information
Partnerships and Media
We’re always happy to consider working with others for affiliate partnerships, collaborations, advertising opportunities, or media-related requests.
Please include relevant details about your proposal, and a member of our team will get back to you shortly.
Important Clarification
We are an independent information and comparison website.
We do not operate any online casinos and cannot assist with:
- Deposits or withdrawals
- Account access
- Bonus claims
- Payment disputes
- Verification checks
For account-specific matters, you will need to contact the casino operator directly through their official support channels.
Response Times
We aim to reply within 24 to 48 business hours. During peak periods, replies may take slightly longer, but every message is reviewed.
Your feedback helps us keep our reviews accurate, fair, and useful for Australian players.